PRIVACY POLICY

Some cookies serve to simplify the ordering process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is processed by certain cookies we use, the processing is carried out either for the performance of the contract under Art. 6(1)(b) GDPR or for the protection of our legitimate interests in the best possible functionality of the website and a customer-friendly and efficient design of the website visit under Art. 6(1)(f) GDPR.

We may collaborate with advertising partners to make our online offer more appealing to you. For this purpose, third-party cookies from partner companies may be stored on your hard drive during your visit to our website. If we cooperate with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the relevant paragraphs below.

Please note that you can set your browser to notify you about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies in certain cases or generally. Every browser differs in the way it manages cookie settings. This is described in each browser’s help menu, which explains how to change your cookie settings. You can find these instructions for the respective browsers at the following links:

• Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
• Firefox: https://support.mozilla.org/en/kb/cookies-allow-and-reject
• Chrome: https://support.google.com/chrome/answer/95647?hl=en
• Safari: https://support.apple.com/kb/ph21411?locale=en_GB
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the functionality of our website may be limited if cookies are not accepted.

4) Contacting us When contacting us (e.g., via contact form or email), personal data is collected. The specific data collected in the case of a contact form is indicated on the respective form. This data is stored and used solely for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request under Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, then an additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry has been fully resolved, provided there are no legal retention obligations.

5) Data processing when creating a customer account and for contract execution In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed when you provide it to us for the execution of a contract or when creating a customer account. The specific data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the above-mentioned address of the controller. We store and use the data you provide for contract execution. After the contract is fully executed or your customer account is deleted, your data will be blocked with respect to tax and commercial law retention periods and deleted after these periods unless you have expressly consented to the further use of your data or a legally permitted further use of data has been reserved by us, about which we will inform you accordingly.

6) Use of your data for direct advertising 6.1 Subscription to our email newsletter When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Any additional data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means we will only send you an email newsletter if you have expressly confirmed to us that you consent to the newsletter being sent. We will then send you a confirmation email asking you to confirm that you wish to receive future newsletters by clicking on a link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When you subscribe to the newsletter, we store your IP address, as registered by your Internet Service Provider (ISP), as well as the date and time of subscription to track any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used solely for the purpose of promotional contact via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, provided you have not expressly consented to further use of your data, or we reserve the right to use data in a way that is permitted by law and about which we inform you in this statement.

6.2 Sending the email newsletter to existing customers If you have provided us with your email address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services from our range via email. For this, we do not need to obtain separate consent from you. The data processing is based solely on our legitimate interest in personalised direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You have the right to object to the use of your email address for the aforementioned advertising purposes at any time, with effect for the future, by notifying the controller mentioned above. You will only incur transmission costs according to the base rates. After receiving your objection, the use of your email address for advertising purposes will be stopped immediately.

7) Data processing for order handling 7.1 The personal data collected by us will be passed on to the transport company responsible for the delivery as part of the contract processing, as far as this is necessary for the delivery of the goods. We will pass on your payment data to the bank commissioned with the payment, as far as this is necessary for the payment processing. If we use payment service providers, we will inform you about this explicitly below. The legal basis for passing on the data is Art. 6(1)(b) GDPR.

7.2 Use of payment service providers

• PayPal
  If you choose to pay via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "instalments" via PayPal, we will pass on your payment details to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), for payment processing. The data will be shared in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "instalments" via PayPal. For this purpose, your payment details may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your creditworthiness. The result of the credit check with respect to the statistical probability of payment default is used by PayPal for the purpose of deciding whether to provide the respective payment method. The credit check may contain probability values (so-called score values). Insofar as score values are included in the result of the credit check, they are based on a scientifically recognised mathematical-statistical procedure. Among other data, address data is included in the calculation of the score values. Further information on data protection, including the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

• SOFORT
  If you choose the "SOFORT" payment method, the payment will be processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we will forward the information you provided during the order process, along with details of your order, in accordance with Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is forwarded solely for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this. You can find more information about SOFORT’s privacy policy at the following link: https://www.klarna.com/sofort/privacy-policy.

8) Contact for review reminders Own review reminders (no dispatch via a customer review system)
We use your email address to send you a one-time reminder to submit a review of your order, provided that you have given us your express consent during or after your order in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

9) Use of social media: social plugins 9.1 Facebook plugins with Shariff solution
Special additional customs clearance fees and/or import duties are not included in the price and are to be borne by the customer.

 

On our website, we use so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To enhance the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but are instead embedded using an HTML link. This integration method ensures that when you access a page of our website containing such buttons, no connection to Facebook’s servers is established yet. When you click the button, a new browser window opens, directing you to Facebook’s page, where you can interact with the plugins (possibly after entering your login details).

Facebook Inc., based in the USA, is certified under the US-EU Privacy Shield Framework, which ensures compliance with the data protection standards applicable in the EU.

For information on the purpose and scope of data collection, further processing and use of your data by Facebook, as well as your related rights and options for protecting your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php.

9.2 Google+ Plugins as Shariff Solution

On our website, we use so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To enhance the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but are instead embedded using an HTML link. This method ensures that when you access a page of our website containing such buttons, no connection to Google+’s servers is established yet. When you click the button, a new browser window opens, directing you to Google’s page, where you can interact with the plugins (possibly after entering your login details).

Google LLC, based in the USA, is certified under the US-EU Privacy Shield Framework, which ensures compliance with the data protection standards applicable in the EU.

For information on the purpose and scope of data collection, further processing and use of your data by Google, as well as your related rights and options for protecting your privacy, please refer to Google’s privacy policy: https://www.google.com/intl/de/policies/privacy/.

9.3 Instagram Plugin as Shariff Solution

On our website, we use so-called social plugins ("plugins") from the online service Instagram, operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To enhance the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins, but are instead embedded using an HTML link. This integration method ensures that when you access a page of our website containing such buttons, no connection to Instagram’s servers is established yet. When you click the button, a new browser window opens, directing you to Instagram’s page, where you can interact with the plugins (possibly after entering your login details).

Instagram LLC, based in the USA, is certified under the US-EU Privacy Shield Framework, which ensures compliance with the data protection standards applicable in the EU.

For information on the purpose and scope of data collection, further processing and use of your data by Instagram, as well as your related rights and options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/.

10) Online Marketing

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to display relevant advertisements to users, improve campaign performance reporting, or prevent users from seeing the same advertisements multiple times. Through a cookie ID, Google tracks which advertisements are displayed in which browser, thus preventing them from being shown repeatedly. The processing occurs based on our legitimate interest in optimally marketing our website in accordance with Art. 6(1)(f) GDPR.

Furthermore, DoubleClick can use cookie IDs to track conversions related to advertisement requests. This is the case when a user views a DoubleClick advertisement and later visits the advertiser's website using the same browser and makes a purchase there. According to Google, DoubleClick cookies do not contain any personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google’s server. We have no influence over the extent and further use of the data collected by Google through the use of this tool and therefore inform you to the best of our knowledge: By integrating DoubleClick, Google receives the information that you have accessed the relevant part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider obtains and stores your IP address.

If you wish to object to participation in this tracking process, you can deactivate cookies for conversion tracking by configuring your browser to block cookies from the domain www.googleadservices.com (https://www.google.de/settings/ads), but this setting will be deleted if you delete your cookies. Alternatively, you can inform yourself about cookies and make settings via the Digital Advertising Alliance at www.aboutads.info. Finally, you can configure your browser to inform you about the setting of cookies and to decide individually on their acceptance or to exclude the acceptance of cookies for specific cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Google LLC, based in the USA, is certified under the US-European Data Protection Agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

Further information on the privacy policies of DoubleClick by Google can be found at the following internet address:
https://www.google.de/policies/privacy/

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising programme "Google AdWords" and, within Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use the Google AdWords service to draw attention to our attractive offers on external websites through advertisements (so-called Google AdWords). We can determine how successful individual advertising measures are in relation to the data from the advertising campaigns. Our interest is to display advertisements that are relevant to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on an AdWords advertisement displayed by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and do not serve to identify individuals personally. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognise that the user clicked on the advertisement and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their advertisement and were redirected to a page featuring a conversion tracking tag. However, they do not receive information that would allow personal identification of users. If you do not wish to participate in tracking, you can block this use by disabling the Google conversion tracking cookie via your internet browser in user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising pursuant to Article 6(1)(f) of the GDPR.

Google LLC, based in the USA, is certified under the US-European Data Protection Agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.

Further information on the privacy policies of Google can be found at the following internet address:
https://www.google.de/policies/privacy/

You can permanently disable cookies for advertising purposes by preventing them through the appropriate setting of your browser software or by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=en

Please note that certain functions of this website may not be available or may be restricted if you have disabled the use of cookies.

11) WEB ANALYSIS SERVICES

Google (Universal) Analytics

• Google Universal Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies," text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website (including the truncated IP address) is generally transmitted to a server of Google in the USA and stored there.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures the anonymisation of the IP address by truncation and excludes direct personal reference. Through this extension, your IP address is truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Article 6(1)(f) of the GDPR based on our legitimate interest in the statistical analysis of user behaviour for optimisation and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activities, and to provide further services related to website usage and internet usage. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.
You can prevent the storage of cookies by adjusting the settings in your browser software; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the browser plug-in available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en

Alternatively, to the browser plug-in or within mobile browsers, please click the following link to set an opt-out cookie that prevents future collection by Google Analytics on this website (this opt-out cookie works only in this browser and only for this domain; if you delete your cookies in this browser, you will need to click this link again): Google Analytics deactivate.

Google LLC, based in the USA, is certified under the US-European Data Protection Agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.
This website also uses Google Analytics for cross-device analysis of visitor flows, which is conducted via a user ID. When a page is accessed for the first time, a unique, permanent, and anonymised ID is assigned to the user, which is set across devices. This allows interaction data from various devices and different sessions to be assigned to a single user. The user ID does not contain personal data and does not transmit such to Google.
You can object to the collection and storage of data via the user ID at any time with effect for the future. For this, you must disable Google Analytics on all systems you use, for example, in another browser or on your mobile device.
You can deactivate it using a Google browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=en). Alternatively, to the browser plug-in or within mobile browsers, please click the following link to set an opt-out cookie that prevents future collection by Google Analytics on this website (this opt-out cookie works only in this browser and only for this domain; if you delete your cookies in this browser, you will need to click this link again): Google Analytics deactivate.
For further information on Universal Analytics, please refer to:
https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376

12) RETARGETING/REMARKETING/RECOMMENDATION ADVERTISING

Facebook Custom Audience via the Pixel Method

This website uses the “Facebook Pixel” from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). If explicit consent is granted, this can track the behaviour of users after they have seen or clicked on a Facebook advertisement. This method serves to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and can help optimise future advertising measures.
The data collected is anonymous to us, meaning we cannot draw conclusions about the identity of the users. However, the data is stored and processed by Facebook, enabling a connection to the respective user profile, allowing Facebook to use the data for its own advertising purposes in accordance with Facebook's data use policy (https://www.facebook.com/about/privacy/).

You can enable Facebook and its partners to display advertisements on and off Facebook. A cookie may also be stored on your computer for these purposes. These processing activities only occur with explicit consent in accordance with Article 6(1)(a) of the GDPR.
Consent to the use of the Facebook Pixel may only be declared by users who are older than 13 years. If you are younger, please ask your guardians for permission.
Facebook Inc., based in the USA, is certified under the US-European Data Protection Agreement "Privacy Shield," which ensures compliance with the level of data protection applicable in the EU.
To disable the use of cookies on your computer, you can configure your internet browser so that no cookies can be stored on your computer in the future, or that cookies already stored are deleted. However, disabling all cookies may lead to some functions on our internet pages not being executable. You can also disable the use of cookies by third parties such as Facebook at the following website of the Digital Advertising Alliance: https://www.aboutads.info/choices/

Google AdWords Remarketing

Our website uses the functions of Google AdWords Remarketing, which advertises this website in Google search results as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising based on a pseudonymous cookie ID and the pages you have visited. The processing occurs based on our legitimate interest in optimally marketing our website in accordance with Article 6(1)(f) of the GDPR.
Any further data processing will only take place if you have consented to Google linking your internet and app browsing history with your Google account and using information from your Google account to personalise ads you view on the web. If you are logged into Google during your visit to our website in this case, Google uses your data along with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, your personal data will be temporarily linked by Google with Google Analytics data to form target audiences.
You can permanently disable the setting of cookies for advertising purposes by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/.
Alternatively, you can inform yourself about the setting